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Welcome to ATL 511 CPU
Engineering
ATL511 Platinum Peace of Mind
- Tagline: Total tech protection, zero downtime, and your own dedicated IT team.
- Target Client: Law firms, medical clinics, and financial offices with 15 to 50 employees.
- Estimated Pricing: $150 to $200 per user/computer per month (or a flat $2,500+ monthly minimum).
🛡️ 1. Bulletproof Cybersecurity & Compliance
Premium clients need to know their data is perfectly safe from hackers and legal fines.
- Enterprise-Grade Firewall: Installation and constant management of advanced corporate network shields.
- 24/7 Threat Monitoring: Live tracking of all devices to catch and kill malware or ransomware instantly.
- Employee Security Training: Monthly fake phishing tests to teach your client's staff how to spot email scams.
- Password Management: Secure, company-wide password vault tools to stop data leaks from weak employee passwords.
🔄 2. Zero-Loss Data Backup & Recovery
This ensures the business can recover instantly even if their physical office burns down.
- Hourly Cloud Backups: Automatic saving of all critical business files to a secure cloud every 60 minutes.
- On-Site Backup Server: A physical backup drive in their office for lightning-fast file recovery.
- Disaster Recovery Guarantee: A promise to get their main business operations back online within 4 hours of a major crash.
⚡ 3. VIP Priority Support & Maintenance
Premium clients pay to skip the line and get fast, unlimited help.
- Guaranteed 15-Minute Response: Fast helpdesk support via phone, text, or email during business hours.
- Unlimited Support Hours: No hidden fees or extra bills, no matter how many times their staff calls for help.
- After-Hours Emergency Line: Access to an urgent tech hotline on weekends and nights for critical server crashes.
- Monthly System Tuning: Remote overnight cleanups to keep all employee computers running fast.
📈 4. Executive Strategy & Asset Management
This positions ATL511 as a true business partner, not just a repair service.
- Quarterly Tech Reviews: A meeting every three months to review their security reports and plan future tech upgrades.
- New Employee Onboarding: Fast setup of laptops, emails, and permissions whenever they hire someone new.
- Vendor Management: You handle phone calls with Comcast, Microsoft, or printer companies so the owner doesn't have to waste time.
Transform Your Business with ATL 511 CPU
Technology Consulting Sample Agreement
Professional managed IT services contract template for ATL511. This is written to protect your business while making the monthly subscription terms very clear for your clients.
📑 MANAGED IT SERVICES AGREEMENT
This Agreement is made on [Date] between ATL511 (the "Provider") and [Client Company Name] (the "Client").
1. Scope of Subscription Services
Provider will give Client the monthly IT support services selected below:
- Cybersecurity Protection: Firewall management, antivirus tracking, and threat monitoring.
- Cloud Data Backups: Hourly automatic file backups with disaster recovery help.
- Priority Helpdesk Support: Unlimited remote tech support during normal business hours.
- Server Maintenance: Regular system updates and performance tuning.
2. Fees and Payment Terms
- Monthly Subscription Fee: Client agrees to pay a flat fee of $[TBT] per month.
- Payment Due Date: Payment is automatically charged on the [1st] of every month.
- Late Fees: A late fee of [Amount/Percent, TBT] will apply if payment is overdue by 5 days.
- Extra Services: Any work outside this contract will be billed at an hourly rate of $[TBT] per hour, with client approval.
3. Service Hours and Response Times
- Business Hours: Support is open Monday through Friday, from [Start 8:00 AM] to [End Time 5:00 PM].
- Response Guarantee: Provider will respond to high-priority tech issues within
[1 Hour] of receiving notice.
- After-Hours Emergency: Weekend and night emergency support is available for critical server crashes only.
4. Client Responsibilities
- Client must allow Provider remote and physical access to all covered computers and servers.
- Client must use the network equipment and password safety guidelines recommended by Provider.
- Client must notify Provider immediately of any suspected cyber-attacks or data issues.
5. Term and Termination
- Contract Length: This agreement starts on [Start Date] and runs on a month-to-month basis.
- How to Cancel: Either party can cancel this agreement by giving [30] days written notice before the next billing cycle.
6. Limitation of Liability
Provider will work hard to protect Client systems. However, Provider is not responsible for lost business revenue, data loss, or hacker damage that happens outside of Provider's direct control. Clients must maintain basic business insurance.
✍️ SIGNATURES
By signing below, both parties agree to all the terms listed above. [7]
For ATL511 (Provider):
Signature: ___________________________
Name/Title: __________________________
Date: _______________
For [Client Company Name] (Client):
Signature: ___________________________
Name/Title: __________________________
Date: _______________